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    1. OFFICE & PRODUCTION SERVICES (OPS)
    2. PURCHASING AND BILLING
    3. STUDIO PROTECTION GROUP/ EMERGENCY
    4. SAFETY & ENVIRONMENTAL AFFAIRS
    1. OFFICE & PRODUCTION SERVICES (OPS)
    • 1.0 - Overview
    • 1.1 - Sound Stage Chart
    • 1.2 - Stage Check-In and Check-Out:
    • 1.3 - General Stage Housekeeping
    • 1.4 - Hot Lock & Stage Card Access Procedures
    • 1.5 - Stage Specs
    • 1.6 - Overhead Loading – Roof Trusses & Permanent Beams
    • 1.7 - Permanent Construction Requests
    • 1.8 - Stage Lighting Guidelines​
    • 1.9 - Stage Dressing Rooms
    • 1.10 - Production Guidelines – Exterior Sets
    • 1.11 - Notification Policy For Surrounding Neighborhoods
    • 1.12 - Daily Call Sheets | Prod. Schedules | Staff & Crew
    • 1.13 - Radio Frequency Equipment – Prod. Sound & Video
    • 1.14 - Camera Policy & Press/Publicity Access Procedures
    • 1.15 - Production Guidelines - Water Sets
    • 1.16 - Office Guidelines
    • 1.17 - Furniture
    • 1.18 - Phones / Wi-Fi / StudioNet
    • 1.19 - Custodial Service
    • 1.20 - Signage/Exterior Display
    • 1.21 - Conference Room Bookings
    • 1.22 - Key Shop
    • 1.23 - Parking Services
    • 1.24 - Warner Bros. Labor Dept.
    • 1.25 - Recycling Guidelines / Social Vocational Services
    • 1.26 - Smoking Policy
    2. PURCHASING AND BILLING
    • 2.0 - Accounts Receivable Numbers (AR Number)
    • 2.1 - Studio Work Authorizations (Swa/Internal Po’s)
    • 2.2 - A Quick Reference Guide To SWA Creation
    • 2.3 - Studio Work Authorization Form
    • 2.4 - Construction Flat Bids
    • 2.5 - Invoices
    3. STUDIO PROTECTION GROUP/ EMERGENCY
    • 3.0 - Studio Protection Group (SPG)
    • 3.1 - WB Security - Primary Contacts​
    • 3.2 - Gate Hours
    • 3.3 - Studio Access Policies & Procedures
    • 3.4 - Access Categories & Pass Types
    • 3.5 - WBSO Call Sheet
    • 3.6 - WBSO Security – Traffic Department: Rules & Enforcement
    • 3.7- WBSO Security – Production Services
    • 3.8 - WBSO Security – Vendor Delivery Policies
    • 3.9 - Warner Bros. Entertainment Inc. Firearms-Weapons Policy
    • 3.10 - SPG: Warner Bros. First Aid Dept. - Information & Regulations
    • 3.11 - WBSO First Aid / Health & Wellness Services
    • 3.12 - SPG: Warner Bros. Fire Dept. - Information & Regulations
    • 3.13 - General Requirements
    • 3.14 - Evacuation Check List
    4. SAFETY & ENVIRONMENTAL AFFAIRS
    • 4.0 - Overview
    • 4.1 - Primary Contacts: On-lot Fire/Medical/Safety Emergency Line and S&EA Team
    • 4.2 - Injury, Illness Prevention Program (IIPP)
    • 4.3 - Important Points To Help Keep Your Employees Safe​
    • 4.4 - Staff & Crew Training​
    • 4.5 - Production Start-Up Guidelines For Warner Bros. Productions
    • 4.6 - Productions Not Affiliated with Warner Bros.
    • 4.7 - Inspection Procedures For OSHA And Other Regulatory Agencies
    • 4.8 - Craft Service: Food Preparation On Sets And Mobile Food Vehicles
    • 4.9 - Air Quality: Production Considerations
    • 4.11 - Managing Chemical-Containing Products
    • 4.12 - WBSO Sewer and Storm Drain Policies
    • 4.13 - Additional Storm Drain Policy Guidelines – By Department
    • 4.14 - Guidelines for Shipping Dangerous Goods
    • 4.15 - Unmanned Aerial Vehicles / Unmanned Aerial Camera Platforms / Drones
  • Forms
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Directory

ON-LOT EMERGENCY LINE FIRE/MEDICAL/SAFETY

818-954-3333

DIRECTORY

  • OPS – Department Contacts & Building Assignments – 10/3/22
  • OPS – Production Assignments – 11/14/22

SPECIFIC DEPT & SERVICE PAGES

OFFICE & PRODUCTION SERVICES (NEW)
General Office: OPS Call Center and Copier Services/Canon Help Desk
  • Phone: 818-954-6777
  • Email: wbsocallcenter@warnerbros.com
 
Sound Stage & Exterior Set Inquiries (Main Lot & Ranch) – New Productions Only
  • Phone: 818-954-2577
  • Website: www.wbstagesandsets.com
 
Parking Services
  • Phone: 818-954-7275 (4-PARK)
  • Email: chris.owens@warnerbros.com and gregg.pawlik@warnerbros.com
 
Publicity Clearances (Justin Delaney)
  • Phone: 818-954-6337
  • Email: justin.delaney@warnerbros.com
SAFETY & ENVIRONMENTAL AFFAIRS
Anonymous Safety Hotline
  • Phone: 818-954-2800

Toll-Free Hotline
  • Phone: 877-566-8001

Food Safety Hotline
  • Phone: 818-954-2350
STUDIO PROTECTION GROUP

Dispatch

  • Phone: 818-954-1248
  • Email: WBSFDispatch@warnerbros.com
 

Watch Commander – Security

  • Phone: 818-954-4838
  • Email: WBSFWatchCommander@warnerbros.com
 

Card Access

  • Phone: 818-954-5222
  • Email: WBSFCardAccess@warnerbros.com
 

Scheduling

  • Phone: 818-954-1294
  • Email: WBSFSecurityScheduling@warnerbros.com
 

Burbank Fire Department – On-Site Captain – Ryan Weber

  • Mobile: 818-531-5509
  • Email: rweber@burbankca.gov
  • On-Site: Tuesday-Friday weekly, aside from holidays; available otherwise by mobile or email.
 

Warner Bros. Fire Station 18

  • Phone: 818-954-1261
  • Email: WBFireStation18@warnerbros.com
 

First Aid – Main Lot

  • Phone: 818-954-1201
  • Email: MainLotFirstAid@warnerbros.com
 

First Aid – Ranch

  • Phone:818-977-5251
  • Email: RanchFirstAid@warnerbros.com
CONSTRUCTION SERVICES

Gene Owens & Bruce Jepsen

  • Phone: 818-954-1260
  • Email: WBSOConstSvc@warnerbros.com
COSTUME
Rentals
  • Phone: 818-954-1297
  • Email: wbsfcostumedesk@warnerbros.com
  • Website: www.wbcostumedept.com
 
Administration
  • Phone: 818-954-5693
  • Email: wbcostumesnewaccounts@warnerbros.com
 
Alterations
  • Phone: 818-954-2017
DESIGN STUDIO

New Projects (Pam Lord)

  • Phone: 818-954-7118
  • Email: pam.lord@warnerbros.com
  • Website: www.warnerbrosdesignstudio.com

Metal Shop

  • Phone: 818-954-7118
  • Email: wbds@warnerbros.com
  • Website: https://www.warnerbrosdesignstudio.com/shops/metal-shop/

Paint Shop

  • Phone: 818-954-1817
  • Email: wbsfpaint@warnerbros.com
  • Website: https://www.warnerbrosdesignstudio.com/shops/paint-shop/

Photo Lab

  • Phone: 818-954-7118
  • Email: photolab@warnerbros.com
  • Website: https://www.warnerbrosdesignstudio.com/shops/photo-lab/

Sign & Scenic Art

  • Phone: 818-954-1815
  • Email: wbsigns@warnerbros.com
  • Website: https://www.warnerbrosdesignstudio.com/shops/sign-scenic-art/

Staff Shop (Moldings)

  • Phone: 818-954-2269
  • Email: wbds@warnerbros.com
  • Website: https://www.warnerbrosdesignstudio.com/shops/staff-shop/
POST PRODUCTION CREATIVE SERVICES

General Info

  • Phone: 818-954-2515
  • Email: wbsfpostproduction@warnerbros.com
  • Website: www.wbppcs.com


Motion Picture Imaging

  • Phone: 818-954-2464
  • Email: mpi-clientservicesreception@warnerbros.onmicrosoft.com
  • Website: www.wbppcs.com/burbank-picture


Projection / Screening Rooms (Betty Soto)

  • Phone: 818-954-2144
  • Email: betty.soto@warnerbros.com
  • Website: www.wbppcs.com/burbank-screening-rooms


Scoring Stage (Jamie Olvera)

  • Phone: 818-954-6800
  • Email: jamie.olvera@warnerbros.com
  • Website: www.wbppcs.com/facilities/scoring


WB Game Audio (Emma Emrich)

  • Phone: 818-954-2467
  • Email: emma.emrich@warnerbros.com
  • Website: www.wbgameaudio.com


2 Pop Music Editorial (Irene Montero)

  • Phone: 818-954-2318
  • Email: irene.montero@warnerbros.com
  • Website: www.2popmusic.com
PRODUCTION SOUND & VIDEO

General Info

  • Phone: 818-954-2511
  • Email: wbsfproductionsound@warnerbros.com
  • Website: www.wbsoundandvideo.com
 

Rentals

  • Phone: 818-954-4202
 

Wireless Frequency Review (Ara Mkhitaryan)

  • Phone: 818-954-2736
  • Email: Ara.Mkhitaryan@warnerbros.com
PROPERTY | DRAPERY | FLOOR COVERING
General Rentals
  • Phone: 818-954-2181
  • Email: wbsfproperty@warnerbros.com
  • Website: www.wbpropertydept.com

The Collection
  • Phone: 818-954-7405
  • Email: wbsfproperty@warnerbros.com
  • Website: www.wbpropertydept.com

Hand Props
  • Phone: 818-954-3547
  • Email: wbsfproperty@warnerbros.com
  • Website: www.wbpropertydept.com

Hardware
  • Phone: 818-954-1335
  • Email: wbsfproperty@warnerbros.com
  • Website: www.wbpropertydept.com

Lighting Fixtures
  • Phone: 818-954-1888
  • Email: wbsfproperty@warnerbros.com
  • Website: www.wbpropertydept.com

Drapery
  • Phone: 818-954-4426
  • Email: wbsfdrapery@warnerbros.com
  • Website: www.wbpropertydept.com
FOOD SERVICES | SPECIAL EVENTS
Food Services – General Info
  • Phone: 818-954-4203
  • Website: food.wb.com
 
Commissary Fine Dining Room – Reservations
  • Phone: 818-954-4220
 
Master Chefs Production Catering
  • Phone: 818-954-1267
  • Email: ProductionCatering@warnerbros.com
  • Website: food.wb.com
 
Road Runner – Delivery Service for Craft Service & Meals
  • Phone: 818-954-4202
 
Special Events
  • Phone: 818-954-2652
  • Email: wbspecialevents@warnerbros.com
  • Website: www.wbspecialevents.com
GRIP
General Info
  • Phone: 818-954-1590
  • Website: www.wbgripdept.com
 
Equipment Rentals – Pacific Ave.
  • Phone: 818-954-1863
  • Website: www.wbgripdept.com
 
Maintenance
  • Phone: 818-954-1929
  • Website: www.wbgripdept.com
 
Scene Dock
  • Phone: 818-954-1387
  • Website: www.wbgripdept.com
 
Canvas Room
  • Phone: 818-954-2671
  • Website: www.wbgripdept.com
SET LIGHTING

General Info

  • Phone: 818-954-2575
  • Website: www.wbsetlighting.com
 

Equipment Rentals – Pacific Ave.

  • Phone: 818-954-4806
  • Website: www.wbsetlighting.com
 

Repair Shop – Pacific Ave.

  • Phone: 818-954-2322
  • Website: www.wbsetlighting.com
SPECIAL EFFECTS
Services & Permit Requests (Tyler Matson)
  • Phone: 818-954-1365
  • Email: tyler.matson@warnerbros.com
  • Website: www.wbspecialeffects.com
 
TRANSPORTATION

Dispatch & Equipment Rentals

  • Phone: 818-954-4106
  • Email: wbsftransportation@warnerbros.com
  • Website: www.wbsftransportation.com
LABOR
Pam Marrow, Labor (Studio Utilities): Trash Bins, Non-Set Cleaning
  • Phone: 818-954-2009
  • Email: pam.marrow@warnerbros.com
 
Daniel Fregos, Labor (Craft Service): Set & Stage Cleaning, Supply Rentals
  • Phone: 818-954-2900
  • Email: daniel.fregoso@warnerbros.com/a>
UTILITIES
Air Conditioning
  • Phone: 818-954-1700
 
Electrical
  • Phone: 818-954-1700
 
Plumbing
  • Phone: 818-954-1700
STUDIO TOURS
WB Studio Tour Hollywood
  • Phone: 818-977-8687
  • Email: studio.tour@warnerbros.com
  • Website: www.wbstudiotour.com
ADDITIONAL ON-LOT CLIENT & EMPLOYEE SERVICES

DirecTV – Lindsey Richman

  • Phone: 310-490-5068
  • Email: lindsey@gettvdirect.com
 

E-Car – Electric Cart Vendor

  • Phone: 818-764-4500
  • Email: ecargolfcarts@gmail.com
 

First Entertainment Credit Union – Warner Bros. Branch

  • Phone: 888-800-3328
 

Fitness Center

  • Phone: 818-954-4242
 

Hair Salon

  • Phone: 818-954-2951
 

Mothers Rooms – Info

  • Phone: 818-954-6777
 

Victor’s Shoe Shine & Repair

  • Phone: 818-445-0881
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