The Studio Protection Group is a comprehensive organization leading the effort in safety and security at Warner Bros. Studios, which consists of the following departments:
Chartered to provide the full gamut of protective services for Warner Bros. employees, clients, and property, SPG is trained and prepared to respond to any security or emergency issues that impact Warner Bros. worldwide. SPG is also the only approved source of security services on Warner Bros. Office & Production Services property, unless specific exceptions (such as private security for cast or intellectual property oversight) are requested and approved in advance.
The following SPG access policies have been developed to maintain safety on the Studio premises and to most effectively use the parking and other available resources. Please feel free to contact WBSO Security at any time if you have a question or any special requests.
Security Pass Request Line
Security – Watch Commander
Security – Scheduling
Please never call 911 for an emergency while at Warner Bros. Studios, as this will delay the arrival of first responders from the Studio and City of Burbank alike. The 3333 emergency number funnels the call through WB Security Dispatch, which has a direct line to the Burbank emergency dispatch system (allowing gate officers to direct any incoming ambulances or fire engines to the proper location) in addition to activating immediate response from WB Fire and Security.
Studio access for each person can be categorized as follows:
The different forms of WBSO Security passes and credentials are as follows:
Daily Pass: two identical paper passes, issued daily by WB Security upon arrival at the Studio gates (drive-on parking) or at the walk-on pass distribution locations listed above (off-lot parking or walk-on).
Client ID Badge: a personalized card with passholder’s photo. To be used in conjunction with one of the following parking assignments:
Client ID badge and extended parking applications are reviewed by WB Parking Services and Security, and will only be issued to personnel working continuously on a project at Warner Bros. Studios for more than 30 days. Daily passes will be used for all cast, crew and visitors who don’t meet that criteria.
All delivery vehicles, production vehicles, heavy equipment, trucks or vans requiring access to the Main Lot must first pass through Truck Inspection at Gate 9. The address for Gate 9 is 6578 Forest Lawn Dr., Los Angeles, CA 90068 on the opposite side of the street from the Studio. Upon receiving a delivery clearance pass (Truck Inspection Point Pass), vehicles must proceed immediately to Gate 7 for lot entrance, or to the designated peripheral buildings.
All delivery vehicles, production vehicles, heavy equipment, trucks or vans requiring access to the WB Ranch must pull over at the inspection area just inside Gate 11. Inspections will be performed by Security Officers as deemed necessary. Upon receiving a delivery clearance pass (Truck Inspection Point Pass), these vehicles must immediately proceed to the designated location on the pass.
For all productions and clients occupying the Studio for less than (30) days, passes will be requested through Office & Production Services. Please contact your assigned Office & Production Services Manager directly.
Unless schedule exceptions are discussed in advance, a drive-on list must be submitted to Office & Production Services by 4:00 pm the weekday afternoon prior to each day of your activity (prep / shoot / strike). The list template is available on the following page. Please submit in Excel format (not PDF), as that allows for a direct upload to our pass system. The list should include:
The list should be submitted by email to BOTH of the following addresses:
Additions to the daily drive-on list can be sent individually by email or called in to the Office & Production Services office at 818-954-6777 during business hours (7 am to 7 pm, Monday-Friday excluding holidays).
When sending revised versions of the pass list, please highlight any changes from versions sent previously – including all names called or emailed individually – so we can reduce multiple entries for each person and provide WB Security with an accurate list as a cross-reference.
Call sheets may be used by gate officers as a reference only for cast and above the line production personnel. They should never be considered an alternative to a submitted pass request list.
Any decal or studio access pass that is found to be altered, edited or duplicated will be subject to confiscation, and the vehicle is subject to tow at the owner’s expense, which may lead to progressive discipline.
With a few specialized exceptions, Warner Bros. Office & Production Services requires that any on-lot security services be performed by uniformed WBSO Security officers. This includes set watch (supervision of production property at an exterior set or stage entrance; standby coverage in an occupied space to which production has been granted access for filming activity), guest reception (check-in for audience members; supervision along their route on and off the lot), and any form of traffic control (enforcement of production set lock-ups; escort or standby for large equipment that may impede thoroughfares) – some of which may be elective, and some of which may be required by Office & Production Services. These requests can be ordered directly through WB Security Scheduling at 818-954-1294 or firstname.lastname@example.org. Please have your GL or SWA number ready to include in this order.
There are instances in which WBSO will approve personal security escorts for on-camera performers and/or other high-profile individuals, or production company security who supervise the protection of intellectual property. In ALL instances, these approved security personnel will be required to be unarmed and out of uniform. Please contact Office & Production Services at 818-954-6777 to initiate this request.
No vendors are permitted to drive onto the Main Lot or Ranch, with the exception of those listed on the WB Security Authorized Vendor List (delivering to WB Food Services) or approved by Office & Production Services on a short-term (usually one-day) basis. All other non-authorized vendors, flower deliveries, food, beverages and gift deliveries (including packaged gift food such as gift baskets) are not permitted to access the Studio or Ranch Facilities at any time.
You may contact Office & Production Services at 818-954-6777 for additional clarification. Exceptions will rarely be granted unless they are needed for on-camera purposes, so please prepare any vendors servicing your production to follow the protocol listed here.
Central Delivery – Main Lot: Located at Gate 9, near the truck inspection station.
Central Delivery – Ranch: Located at the Ranch, near the Gate 11 Visitor Center.
All deliveries must be made during these hours unless a request is submitted in advance to the Security Watch Commander at (818) 954-4838. After-hours delivery exceptions include the delivery of picture vehicles and express courier vehicles, which may be inspected at Gate 7 or Gate 11.
Central Delivery will accept items such as letters, small packages, tapes, film, flowers and gift baskets from outside messengers, couriers and vendor delivery services. All deliveries which are accepted by Central Delivery are redelivered to on-lot recipient(s).
Central Delivery will not take possession of cartons in excess of 100 lbs. total, or hot or cold prepared foods whether in takeout or bulk orders – these must be picked up directly at an off-lot gate by employees, tenants, or production representatives.
Express Couriers and Freight Vendors – Pick-up and Delivery Policy
The following companies are Authorized Express Couriers, collecting materials from Corporate Logistics & Traffic, located at Building 156 North, Room 1050:
The following companies are Authorized Express Vendors handling mail services located @ Bridge Building 156 North, Room 1000:
The following companies are Authorized Express Vendors handling mail pick-up for film shipping from Building 4, Room 147:
Pick up services are daily and are generally between the hours of 3:00 pm to 7:00 pm, Monday through Friday. Please contact WBSO Corporate Traffic department at (818) 954-4704 should there be any questions.
Warner Bros. Entertainment Inc. prohibits any firearm or weapon of any type to be possessed on Company owned, leased, or controlled property within the United States. The substance of this policy should also be applied in territories outside the United States unless the laws or regulations of a location provided otherwise. The intended goal of this policy is to maintain a safe working environment for all Warner Bros. employees and visitors.
Exceptions to this policy exist for (1) designated management personnel within the WBSO Security Department (as determined by SVP Warner Bros. Worldwide Security or VP, Warner Bros. Studio Protection), (2) prop weapons that are approved and monitored by the Warner Bros. Property and Special Effects Departments, and (3) law enforcement personnel in the performance of their official duties.
All prop weapons and firearms used in filming must be approved in advance by production management and must be handled, transported, and stored by approved personnel in accordance with applicable local, state, and federal regulations.
Law Enforcement personnel who are on duty and performing their official functions are authorized to carry firearms on Warner Bros. properties with appropriate notification to the Warner Bros. Security or Warner Bros. management personnel where Warner Bros. Security may not be present. Law Enforcement personnel in an off duty status or when not conducting their official law enforcement functions are not authorized to carry weapons on Warner Bros. properties. As Warner Bros. Entertainment Inc. operates on private property, this policy is intended to supersede any policy of a law enforcement agency which might require the law enforcement officials to carry a weapon at all times. Exceptions to this policy may be granted on a case by case basis only by SVP, Warner Bros. Worldwide Security or VP, Warner Bros. Studio Protection.
Bodyguards or personal security entering Warner Bros. property with on-camera performers or other high-profile individuals are also held to this policy. Performers and other high-profile individuals may continue to employ private security personnel who may accompany them onto Company controlled property, but these persons must be unarmed and out of uniform. If requested, WBSO Security and the local Police Department will provide any additional assistance necessary to facilitate a safe environment.
This Firearms/Weapons policy is in effect for all Productions, on or off Company owned or leased property, whether produced by Warner Bros. or by an affiliated production company. Except as noted above, this policy applies in any country, state, or region in which a Warner Bros. production is based and included, but is not limited to the production office, base camp, set, or warehouse/lock-up facility.
Anyone found to be in violation of this policy will face disciplinary action which could include termination, and in some circumstances, criminal charges.
Any questions regarding this policy can be directed to your Office & Production Services manager, the Warner Bros. Security Department, or the Warner Bros. Safety Department.
Daily Coverage Guidelines
Production Information Form
Employee Assistance Referral Program
Employees have access to confidential crisis intervention or counseling services for a variety of mental and physical health-related issues, such as substance abuse, depression, anxiety, etc. If an employee requires these services, please refer him/her/them to the appropriate behavioral healthcare provider:
Please do not hesitate to call us at the numbers listed above. We will be happy to assist you!
Aisles – Four-foot (4’) Perimeter
All four ft. stage perimeters and exits shall be kept clear at all times, with a clear unobstructed height of seven feet.
This regulation follows the Burbank Municipal Code and is subject to enforcement by the City of Burbank. Stages and studios found in violation of this code face the possibility of a shutdown order until compliance is restored.
Operational Permit required.
Decorative Materials: Scenic Backings, Green/Blue Screens, Drapes, Tents
All backings, green screens, backdrops, drapes and all other types of large cloth/fabric hangings shall meet flame retardant requirements of California Code of Regulations, Title 19.
All exit doors shall remain unobstructed and in accordance with the California Fire Code and Burbank Municipal Code.
Exterior Fire Lanes
Designated fire lanes throughout the studio lot must remain clear for emergency access.
All practical fireplaces (those involving real flame or heat) shall meet Burbank Fire Department standards and specifications. Fireplaces must be inspected by the Burbank Fire Department prior to use.
Gasoline and Propane Powered Equipment
High lifts, scissor lifts, cranes, forklifts or any other gasoline or propane powered equipment may be used on stages.
Greens and Brush
Proper housekeeping shall always be maintained. Sound stages must remain free from any condition that would create or contribute to fire or the rapid spread of fire.
Shooting in any part of the Studio that is not inside a soundstage or within the borders of an exterior set requires an occupancy permit from Burbank Fire Department, even when no open flame or other fire hazard is involved. Office & Production Services will arrange to have the On-Site Captain join the tech scout.
All portable paint lockers shall conform to the California Fire and Burbank Municipal Code requirements.
Cabinets shall be listed or constructed in accordance with the following:
Parties and Special Events
A special permit is required from the City of Burbank, issued by the Burbank Fire Department, for any special event (e.g. wrap parties, large meetings, seminars, luncheons or dinners, and any public assembly of more than 50 people in buildings not specifically designed for assembly use). A copy of the permit, and any conditions, shall be kept on the stage and readily available for inspection and/or review.
In addition to all other provisions of this handbook, the following requirements apply:
Set lights shall be placed in accordance with all applicable fire codes and studio rules.
The smoking or carrying of a lighted pipe, cigar, cigarette, or any other type of smoking device inside a Warner Bros. stage or building is prohibited. When approved by BFD, open flame devices used in conjunction with theatrical performances can be used when adequate precautions have been taken. An open flame permit is required.
All storage rooms (props, paint, lighting, tool rooms, offices, etc.), travel trailers and dressing rooms built or brought on the lot must have fire sprinklers.
No portable propane fire space heaters (catalytic/salamander type) are allowed inside any stage, building or back lot set at any time without approval and permit from Burbank Fire.
OPEN FLAME WORK ON SET
Any production work involving fire or flammable elements requires a permit issued by the Burbank Fire Department. Some examples are:
A standby Fire Safety Officer will be required when Burbank Fire Department deems it necessary for the preservation of life or property, due to the hazardous nature of an event, production, operation or function. This includes events in non-permitted areas where filming has been requested, or in situations where the occupancy load of a stage or exterior set has been exceeded.
In addition to all other provisions of this document, the following specific rules apply to open flame on any motion picture/film set:
PERMIT REQUEST PROCESS
All permit requests shall be submitted at least forty-eight (48) hours in advance of the commencement of filming. Requests for which an FSO is required that are submitted with less than 48-hour notice will be subject to availability and cannot be guaranteed.
Flammable or Hazardous Material OPERATIONS
Permits must be obtained from the Burbank Fire Department and renewed daily. A copy of the permit, and any conditions, shall be kept on the set readily available for inspection and/or review.
Examples of a hazardous material operation include:
Any hazardous materials operation may require a Fire Stand-by, as determined by the Burbank Fire Department.
TEMPORARY MEMBRANE STRUCTURES AND TENTS
The intended location for all tents shall be approved by Burbank Fire Department On-Site Captain to ensure the maintenance of all fire and life safety requirements. An Operational Permit is required when the structure is greater than 400 square feet, and all California Fire Code requirements must be followed.
VEHICLES ON SET
Permits shall be obtained from the Warner Bros. Fire Department; however, the Burbank Fire Department On-Site Captain must be notified of the request prior to obtaining the permit, and must approve any vehicles with gas appliances (e.g. motorhomes or kitchen trucks). A copy of the permit, and any conditions, shall be kept on the set readily available for inspection and/or review. In addition to all other provisions of this document, the following specific rules apply to motor vehicles on any motion picture/film set:
Heat detectors are required for any set with a solid ceiling or overhang over 600 square feet which exceed 3 feet in height, wild ceilings, and/or platforms built on stages OR at the discretion of Burbank Fire. A copy of the permit, and any conditions, shall be kept on the set readily available for inspection and/or review. Some additional guidelines:
A special permit is required from the City of Burbank, issued by the Burbank Fire Department, for any show in which a live audience will be present. A copy of the permit, and any conditions, shall be kept on the set readily available for inspection and/or review.
In addition to all other provisions of this document, the following specific rules apply:
Final approval of the permit is required before an audience will be allowed in the Stage.
This permit must be annually renewed, at minimum.
Prior to the start of the show the audience coordinator will make sure that anyone who needs special assistance to exit is identified and that a pre-assigned person is assigned to help them exit the stage in the event of an evacuation.
EMERGENCY PROTOCOL: PREPARATION, RESPONSE & EVACUATION
ENTERPRISE BUSINESS RESILIENCY, The Warner Bros. Enterprise Business Resiliency Department is globally responsible for planning, maintenance, and testing in the areas of emergency response, crisis management, business recovery, and IT disaster recovery. Enterprise Business Resiliency’s mission is to protect people, key assets, and business critical operations from disruption that may lead to health/safety issues, impact revenue, or tarnish the brand. In addition, the Enterprise Business Resiliency team administers WBalerts, the Warner Bros. emergency notification system, and provides emergency planning and preparedness training.
For more information about the department, visit us at:
WBalerts is the emergency notification system used by Warner Bros. Studios., administered by Enterprise Business Resiliency.
How it Works
In the event of an emergency, senior management can use the WBalerts system to send emergency notifications to a wide-reaching group of people simultaneously via email and text messages, to any phone or e-mail device registered with the system. The system enables quick dissemination of information, delivery of instructions, and collection of responses about individuals’ whereabouts, health, and safety in an emergency.
WBready.com (the “Site”) is operated by Warner Bros. Entertainment Inc. (“WBEI”) and is part of the WBalerts emergency warning service, which can quickly disseminate information and deliver instructions to you via email, phone or text message, in the event of an emergency.
All personal data that is collected through the Site (including your name and contact details) will be considered confidential, stored according to the strictest privacy and security standards, and will only be used to contact you in the event of an emergency. It is in WBEI’s legitimate interests to process your personal data for the purpose of ensuring the safety and security of those who work for WBEI. In an emergency, we may share your personal data with emergency first responders and government authorities. To provide the service, WBEI may also share your personal data with entities in the Warner Media group of companies and external service providers (such as IT system suppliers), these entities may be located in the USA. Data protection and privacy regulations in the USA may not offer the same level of protection as in other parts of the world, such as the European Union. WBEI ensures that appropriate safeguards are in place to protect the personal data collected through the Site. If you are in the European Union, WBEI ensures this by using EU Standard Contractual Clauses or by relying upon its service providers’ participation in a European Union approved international data transfer mechanism, including the EU-U.S. Privacy Shield Framework, the adoption of Binding Corporate Rules or another European Union approved data transfer mechanism. The personal data you provide will be retained for the lifetime of your employment or your engagement.
WBEI may transfer the personal data you have provided in the event of a business transaction or change of control (such as if it or one of its business units or its relevant assets are acquired by, sold to, or merged with another company), where it may be necessary for the new business owner to contact you in the event of an emergency.
If you have any questions or concerns about this Privacy Notice or its implementation, or you wish to update, delete, object, restrict or have access to the personal data that you have provided to the Site, please contact WBPrivacyOffice@warnerbros.com.
If you have any other questions about the Site, please contact the Enterprise Business Resiliency team at +1 818 954 4721 (USA) or +44 (0)207 984 6850 (UK).
Register Today!Visit the Enterprise Business Resiliency website and register with the WBalerts system using the online form: www.wbready.comjoin-wbalerts
Questions?If you have further questions about WBalerts or the use of your data by Warner Bros., please email: email@example.com
EarthquakesWHILE THE GROUND IS SHAKING…
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