Prior to the first day of occupancy, Office & Production Services will perform a stage inspection to ensure the stage floors (both on the surface and sub-floor), catwalks, on-stage support rooms, stage doors, lighting, and all other elements are suitable for production use. Production will be invited to partake in a preliminary inspection to ensure and document our findings.
At the conclusion of the last workday, the stage must be returned to the condition in which it was received, unless exceptions have been agreed upon by Office & Production Services. The production will be invited on the post-occupancy inspection of all stage elements, with all necessary infrastructure repairs performed by WB Construction, Paint and/or Utilities, at production expense.
Please encourage your crew to practice the following stage housekeeping and maintenance:
Prior to occupying a stage, Office & Production Services must be provided with the names and contact info of all personnel who are authorized to open your stage. There are two different levels of access: Hot Lock List and Card Swipe Access. Each show determines its access privileges for crew, but the most common version is for anyone who has authority to unlock the stage doors on behalf of their department, and/or to open the elephant doors, to have both forms of access, and for others who only need personal access (e.g. cast, creative producers, etc.) to have Card Swipe Access only.
The Hot Lock List includes every member of the crew that is authorized to call WB Security to have the stage doors unlocked, and (just as critically) to have it locked after the last worker leaves each day/night. There is one Hot Lock List for each stage (which can be revised as often as needed, but must be a single master document in each version), which the production submits to Office & Production Services; that list is then uploaded to an internal document site visible to WB Security. Once that list has been posted, any of the individuals on that list can have the stage opened by calling WB Security at 818-954-1248. The person calling for access must be verified on site, either through scanning a Client ID badge at the door or (if a Client ID badge has not been issued) to meet the patrol unit and show a form of photo ID. The same process applies at the end of each workday when the stage needs to be secured. A person on the Hot Lock List must call WB Security to have all doors locked and house lights turned off for the night.
At the production’s discretion, any member of the crew who has been issued a client ID badge can be set up for card swipe access, allowing them to swipe their badge at the card reader and enter through the nearest pedestrian door without calling Security. The pedestrian door will open briefly (for around 10 seconds) and lock behind the person as they enter.
Examples of both access forms are on the following pages, and clean digital copies of each can be provided by Office & Production Services.
Whenever access privileges need to be removed – either for an individual on the crew that has left the production, or at the time of a production’s departure from stage – please notify OFFICE & PRODUCTION SERVICES immediately.
If you would like to give access to certain personnel on a limited basis (i.e. an early call time on a specific day) without allowing them long-term privileges to open the stage, Office & Production Services can also issue a temporary access memo to Security. This will function the same as your Hot Lock List, but for a specific finite date and timeframe. Please contact your assigned Office & Production Services Manager for more details or call 818-954-6777.
Your cooperation with the above procedures is appreciated.
Download and Print Stage Specs PDF’s:
Burbank City Municipal Code requires that Warner Bros. Studios apply for and receive a City of Burbank building permit for any structure constructed on a stage which is not a production set, such as lockup or storage areas, monitoring booth, etc.
If your production plans to build a permanent structure, you must contact Office & Production Services (818-954-6777) for clearance on the structure’s location and size. Office & Production Services will schedule a review meeting with Construction Services and Burbank Fire Dept. to determine code and documentation requirements.
All activities regarding dressing rooms, both within the stages or in one of the external “infill” buildings, are to be coordinated through Mitch McGill (Manager, Office & Production Services). He can be reached at 818-954-1677 or Mitch.McGill@warnerbros.com.
Furniture & Restoration Policies – All Dressing Rooms
Production may request additional or alternative furniture from WBSO, or bring in furniture from outside sources. All requests involving WB furniture (whether for initial setup, mid-production changes, or removal of existing furniture to be replaced from an outside source) must be reviewed by Office & Production Services, although requests involving on-stage office furniture will be transferred to Office & Production Services. Generally, one complementary initial furniture setup will be provided, and any subsequent additions/removals/rearranging will be at the production’s expense.
Condos, on-stage support rooms, and off-stage dressing rooms must be left in the condition received, including all furniture returned to original rooms and damage-free. If rooms are left in a different state from time of move-in, production will bear the expense to have the rooms reset and/or repaired.
Bldg. 120, Bldg. 121 & Bldg. 122 Dressing Rooms
The dressing rooms and hair/makeup rooms in these buildings are assigned to certain adjacent stages, but are otherwise available to any other production on an as-available short-term basis. Please inquire with Mitch McGill for availability and pricing.
The default access hours from the exterior doors of each building are as follows:
Any person who needs access outside of these hours can arrange for card swipe access via a card access request form submitted to Office & Production Services, just as described previously for stage access.
Each individual room in these buildings is accessible by a 4-digit key code. Please contact Mitch McGill for keypad instructions and codes, including requests to change codes or any access issues (such as internal battery failure). If Office & Production Services is unreachable, please try WB Security Dispatch (818-954-1248).
These off-stage dressing rooms and hair/makeup rooms are cleaned nightly by Warner Bros. Custodial staff, unless schedule adjustments are arranged between production and Office & Production Services. Warner Bros. Studios is not responsible for personal property left unattended in any of the stage condo’s and/or dressing rooms. Please direct the occupants of each room to properly secure all belongings.
Condo Buildings (Stages 4, 5, 6, 8, 9, 10, 24 and 25) and Bldg. 8 Support Rooms
Requests for cleaning or servicing the condos (including restocking of the on-stage restrooms), can be requested from a qualified craft service person or the WB Labor Department (818-954-2009), at the production’s expense.
Productions may reserve dates on the backlot outside of the 20-day hold period with a commitment to purchase the requested dates in the form of a PO or WA to Office & Production Services. These purchases are non-refundable, even in the event of a schedule change.
In order to protect availability for the many sets that our long-term series have established on the backlot, there are often restrictions on purchase requests of more than four total weekdays (regardless of activity) on Midwest Street, French Street or New York Street, within any period of seven weekdays. If the production’s work requires more than four days to complete, please contact Office & Production Services (818-954-6777) to discuss whether an exception can be made.
WHEN ATTEMPTING TO BOOK DATES
If your production is not in 1st position hold for a location, you may challenge the 1st hold as soon as you are ready to commit to your schedule. By issuing a challenge, you are committing to purchasing the date(s) in question if the 1st position show releases, regardless of whether the dates are used. As with an advance purchase of an available date, challenge purchases must be accompanied by a PO or SWA.
Once Office & Production Services receives the challenge, we will contact the production in 1st position to begin the challenge process. The challenged production will have 24 hours to confirm whether they will book or release their holds. If Show A issues a challenge at 2pm and Show B receives the challenge at 3pm, Show B will have until 3pm the following business day to confirm its decision.
WHEN RECEIVING A CHALLENGE:
Once you receive a challenge for dates on which you have 1st hold, you will have 24 hours to decide whether to confirm or release the hold on those dates. If you choose to confirm the hold, you will be purchasing these location dates whether they are used or not, and you must provide a PO or SWA number upon confirmation of booking.
The Warner Bros. backlot can be a very busy place as it is not uncommon for us to have multiple companies working in close proximity to one another, whether prepping, striking, or occasionally even shooting around each other’s red lights. We try our best not to schedule two shooting companies on adjacent streets, but there are situations when it can’t be avoided. If your challenge is successful, there may be a scenario in which you’re asked to cohabitate on the backlot with other shows. In the event that we have two companies working on neighboring streets, we will schedule a meeting between representatives from both productions to coordinate the activity so that any potential inconvenience is minimized.
Additionally – we are held to a high standard by the City of Burbank, in terms of our impact on the neighborhoods outside the studio and on the environment at large. This pertains both to external curfews for noise/light disruptions to the neighborhood (which must be contained before 7 am or after 10 pm on a given day) and to the flow of water or other substances into the storm drains.
To assist us with these efforts, please be sure to alert Office & Production Services as to any aspects of your production activity that may have impact beyond the perimeter of your filming location.
Some examples are:
Unmanned Aircraft Systems (a.k.a. “Drones”)
As a result of our proximity to Burbank Airport, Warner Bros. Studios (including the Main Lot and Ranch) falls within controlled airspace that is governed by FAA regulations. Any requested use of unmanned aircraft systems – for any purpose – must be submitted to Office & Production Services five business days prior to anticipated day of flight; we will coordinate with WB Safety to determine whether the request can be granted.
(Main Lot And Ranch)
When planning a production or special event on WBSO property, please follow the guidelines below:
When to Notify
Affected neighbors must be notified of an event (e.g., production, premiere party, etc.) scheduled between the hours of 7:00AM and 10:00PM if it meets either of the following criteria:
No such activities can occur until after 7:00am and must end by 10:00pm, in accordance with the Burbank City Ordinance. Although filming and other activities can continue outside these time limits, any sound and visual elements that affect neighbors must be modified to prohibit disruption.
How to Notify
When possible, notification shall be given a minimum of 72 hours in advance of the event. Notice must be made in writing (on appropriate letterhead) and mailed or hand-delivered to all affected addresses. Follow these guidelines in determining who is responsible for sending out the notice:
Who to Notify
Community Affairs (818-954-6099) can provide you with a sample letter and a set of labels that include all of the affected neighbors to be notified depending on the location and scope of the event. A copy of the final letter needs to be faxed to Public Affairs 818-954-2409, WBSO Office & Production Services 818-954-4467, and when special effects are involved, the Burbank Fire Department Capt. Please copy your assigned OPS manager on all correspondence.
If you have any questions regarding this policy, please call Community Affairs at extension 818-954-6099.
Production Schedules | Staff & Crew Lists
Daily Call Sheets (and any auxiliary information), Season Production Schedules and Staff & Crew Lists should be provided to Office & Production Services by email: firstname.lastname@example.org.
All Call Sheets sent to OPS should include Studio Work Authorization (SWA) or Purchase Order (PO) number listed on the document. That SWA or PO number covers required labor and equipment as detailed on the Call Sheet for the designated day’s shooting. OPS will post the call sheets to the Warner Bros. Studio Operations website, which is a secure internal database to share info with designated WBSO and production personnel.
All Staff & Crew Lists should include the attached directory for WBSO departments. Please reach out to Gabriel.Anderson@warnerbros.com and Arelys.Rico-Acevedo@warnerbros.com if you are unsure as to your designated OPS representatives.
The increased use of radio frequency equipment (including, but not limited to: walkie-talkies, wireless microphones, cue aids, video transmitters, et. al.) has made it necessary for Warner Bros. Studios to establish a frequency review process, to prevent/minimize interference among shooting companies.
Prior to shooting, Warner Bros. Production Sound and Video Services must review a list of all RF channels in use by production equipment – including any equipment used for B-roll, publicity, or any other supplementary work taking place on set – to advise on possible interference. Please contact the following:
WBSO cannot ensure that equipment obtained from a source other than WBSO will be free from interference, but we can often identify the conflicts in advance to help avoid any disruption.
All radio frequency communications equipment requiring licensed operation will be so licensed.
All persons working at or visiting Warner Bros. Studios must adhere to the following rules and regulations regarding cameras (still or video) and all audio recording equipment. Still cameras, video cameras and other forms of recording equipment may be used on the Main Lot and Ranch for the following purposes:
Every guest pass states, “Photography or any form of image capturing (e.g. film, video, digital, etc.) on Studio’s premises without the prior written authorization of the Studio is strictly prohibited.”
Employees and their guests are discouraged from bringing personal cameras (still or video) on the lot. Any photos taken must be for the employee’s personal use only. The privacy of all individuals working on the lot in any capacity should always be respected; therefore, photos may not be taken of any individual without their prior consent. Photography on a working set is strictly prohibited by anyone other than approved personnel of that production.
Please contact your Office & Production Services Manager for further questions regarding camera access.
To obtain authorized press credentials, Warner Bros. Entertainment Company publicists must submit the following information to the WB Office & Production Services department with as much advance notice as possible (preferably at least 24 hours).
A Warner Bros. Entertainment Company escort/publicist must accompany all press/crews/photographers while they are on the lot. Press covering television or film productions are strictly limited to the area defined by the working sets, unless prior arrangements have been made with Office & Production Services to film elsewhere.
Once a shoot has been approved by Office & Production Services, the publicist or Warner Bros. escort should submit a pass request list to WB Security. For any crew members carrying equipment, note that the drive-on is a CAMERA PASS and include the escort’s name and cell phone number in the note section of the pass. If gate officers have questions regarding access or escorts, they should first call the publicist who requested the pass.
As with any vehicle entering the lot, all press/photographer crew vehicles are subject to inspection at Gate 9. Crews must report to Gate 9 for inspection and pass distribution, and will be held there until a publicity escort has arrived to meet them at the appropriate gate (which will be Gate 7 unless there is a specific exception made in advance). Publicists should allow at least 30 minutes for press crews to go through security and arrive at their destination.
If press access is needed on very short notice due to unforeseen circumstances, publicists should call the WBSO Security Watch Commander at 818-954-4838. PLEASE NOTE: in most cases, short-notice approval for press and camera crews will not be granted. Please plan ahead to whatever degree possible.
Please fill out the below clearance form and insurance certificate and send to Justin.Delaney@warnerbros.com.
If you have further questions, please contact:
Justin Delaney (Supervisor – main point of contact for publicity inquiries)
Ian Corrigan (Sr. Manager)
John Smith (Vice President)
Maria Gardner (Director)
Jessica Zacholl (Director)
Rick Warmack (SVP)
NOTES: * ContactOffice & Production Services for information regarding Chemicals, Heating, Filtering, and E.P.A Testing.* Provided with a heater/filter system** Portable heater/filter equipment available through WB Plumbing.
Warner Bros. Studios Burbank has several locations designed for use in water filming sequences. These locations include:
Any set involving significant use of water – whether an existing water tank, pool, or lagoon, or a set custom built by the production, at any location on the Studio premises – requires a preliminary coordination meeting with Office & Production Services , Plumbing and Safety & Environmental Affairs, to discuss how, when and where that water can be discharged. Please contact Office & Production Services to arrange for this meeting.
DISCHARGE GUIDELINES & REGULATION COMPLIANCE
Water from filming sets can be discharged into the sanitary sewer or removed via pumping trucks. No production water can enter the exterior storm drains at any time, or for any reason.
Warner Bros. Office & Production Services, Safety & Environmental Affairs (S&EA) and Plumbing are here to guide your production company step-by-step through the process of proper water discharge and keep Warner Bros. Studios and every production company in compliance with applicable regulations. Although the Studio wants your production company to have as much artistic license as possible, it is vitally important that all companies be aware of the effect that compliance with the regulations may have on production, both in terms of cost and potential time delays. The disposal of water used in these types of sets can require substantial time and expense to ensure they are handled in accordance with the regulations, and violations can result in significant regulatory fines.
The sanitary sewer is the primary location for discarding filming water at Warner Bros. In Burbank, each discharge to the sanitary sewer must be approved by the City on a case-by-case basis. Prior to discharge, Burbank may require that the water be sampled. If sampling is required, water cannot be discharged until the sampling results are completed, generally after 2 days. Once the water meets City limits, it can then be expelled. Because the City of Burbank treatment plant is not designed to treat non-sewage water (e.g., filming water), there are strict requirements on the types of non-sewage water that can be discharged, and time limitations on when water can be discharged (generally 7PM – 7AM).
If the water is not excessively contaminated, a quicker but more expensive option would be to have the water taken out by pump trucks. These trucks can generally only transport approximately 7,000 gallons per load. Disposal costs can range between $0.50 to $1.00/gallon. The water is taken off-site and recycled or reclaimed at a certified facility.
DISCHARGE DURING FILMING
Please be aware that there may be time delays if rapid water discharge is required. For example, a production may need to empty a tank quickly (i.e., overnight or over a weekend) to make repairs or adjustments to the water set. Although we have a good working relationship with the City of Burbank, Warner Bros. Studios must receive permission for every discharge to the sewer. Even if permission to discharge is granted, there may be rate and time limitations that could slow the discharge process.
DISCHARGING CHLORINATED WATER
The Ranch swimming pool, Jungle Lagoon, and other sets with bodies of water that have been entered by cast and/or crew are chlorinated, which requires the additional measure of reducing chlorination in order to discharge. The City of Burbank can issue a permit to drain the pool, with permits obtained by Warner Bros. Plumbing. Please contact Office & Production Services (818-954-6777) to coordinate this request.
Suggestions to Minimize Exceeding Discharge Limits
Following are some recommendations to reduce the potential of exceeding the acceptable limits and further delaying your water discharge:
Prior to occupancy, an Office & Production Services Building Manager will schedule a walk-through with your office supervisors (UPM, Production Supervisor, Production Coordinator, et. al.) to discuss your needs for furniture, telecom, and any potential modifications to the space. We will present the amenities that are both complimentary and available for additional cost, and we will do everything possible to accommodate your needs. All requests to modify your office space, or any WBSO property, must be approved by your Building Manager.
VoIP desk phones can be provided at any office station – whether on offices or stage support rooms – which has an accessible data port. The costs per phone are $70 per installation (one-time fee) and $35 per month for rental, plus applicable usage charges. Users can designate each phone service for on-lot extensions only, domestic, or long-distance.
Warner Bros. Studios is proud to offer complimentary Internet access throughout the facility.
Warner Bros. Office & Production Services (WBSO) offers productions and individuals a private, isolated network with high speed internet access. Available to all productions working at Warner Bros. Studios for two weeks or longer
What is StudioNet?
How do I request a private network?
Are there private network restrictions?
Questions or problems after the service is installed, including cancelation at the end of a job?
Basic office cleanings are provided by Warner Bros. Custodial every evening, at no additional cost. Please contact your Building Manager for any special cleaning or scheduling requests.
Any signage or decoration posted outside of your office, or affixed permanently within your space, must be approved by your Building Manager.
Office & Production Services maintains a number of conference rooms around the lot that are available for both corporate and production use. Here’s a list of rooms OPS can assist with booking:
*Denotes Cisco Telepresence system available. For technical support, please contact Post Sound at 818-954-2220.
To book a conference room on the main lot, please email email@example.com or call 818-954-6777 with the following information:
Please note the following when considering booking a conference room:
Office & Production Services processes all Key Shop requests for the Main Lot or Ranch buildings. Please contact the Call Center 818-954-6777 to discuss any key requests.
OPS will provide the production with two complete sets of keys to each room in the production’s office space or stage condo complex. The following guidelines apply throughout the rental period:
Currently, the following basic rates for WB Key Shop services apply:
At the end of the production’s stage occupancy, a complete set of original keys and authorized duplicates must be returned to Office & Production Services immediately. Any unreturned keys will result in a re-keying of the lock and will be charged to the production at then-current WB rates.
Production parking will be arranged by OPS Parking Services, based on the location and volume of your production’s shooting locations and offices. Aside from cast, executives or crew who you wish to assign to one of your on-lot parking spaces, all office staff will be assigned to Lot A (on-lot structure near Gate 7) and all production crew will be assigned to Gate 8 (off-lot structure across from Gate 7 on Forest Lawn Drive).
Additional parking assignments may include:
* Available to long-term production clients on a first-come, first-served basis; limited supply.
Other Parking Areas
We strongly encourage all productions to contact Warner Bros. Labor at the beginning of production activity, to discuss guidelines for disposal of trash or any other refuse, an explanation of costs and a schedule for delivery/refreshments of trash receptacles. You may discuss your needs with Timothy Castagnola (Foreperson of WB Labor) at 818-954-2009 or firstname.lastname@example.org.
The basic rates for trash receptacles are as follows:
Note: Disposal of heavy items (e.g. metal, gravel/DG, liquid) or hazardous materials will incur additional costs.
Warner Bros. has a deep commitment to waste reduction, recycling and environmental stewardship. Our long-term success is due to the participation of everyone who works on our lot and on our stages.
Thanks to our productions and office tenants, we recycle more materials than we send to landfill each year. Our goal is continual improvement and we need your participation to maximize recycling and natural resource conservation.
Please designate a crew member (e.g. Crafts Service, stage PA, etc.) as your lead in stage recycling.As of 2018, we have partnered with Social Vocational Services, or SVS to help us collect recyclable materials on our stages. SVS is a nonprofit organization that connects individuals with intellectual disabilities to employers in the community.
SVS hours are Monday, Wednesday and Friday from 8am-2pm. Three SVS workers and one on-site supervisor will service your compost and recycling by emptying and wiping down the bins, then replacing appropriate bags (i.e. green compostable bags for compost bins and clear plastic bags for recycling toters.) SVS will also pick up flattened cardboard placed place next to the three-yard bins outside stages. Acting as a team, they work their way across the lot transporting compost and recyclables to River Road for removal by our haulers.
Please separate materials into appropriate bins, as outlined below. SVS will provide a green “brute” container with lid and wheels for collecting organic food waste and compostable products. You will also receive two blue “toters”, one for paper and another for cans & bottles. If it is necessary for your production to empty compost or recycling bins on your own (for example, on Tuesdays or Thursdays when SVS service is not scheduled), you may deposit bagged materials into the brown tilt-hopper. Then, replace the appropriate bag in your bins (i.e. green compostable bag for compost and clear plastic bags for recycling – both available for purchase at the Paint Plus store), so that SVS can resume service accordingly.
Warner Bros. Labor will continue to empty the brown tilt-hopper, which should mainly contain construction waste or trash – not food.
Materials are picked up regularly. To request special pick up, contact Office Servicesat (818) 954-6777.
Thank you for partnering with Warner Bros. and SVS to compost, recycle and reduce waste sent to landfill. Together, we can create a more sustainable production environment.
Smoking poses a risk to the health of the smoker and may also be unhealthful to non-smokers in the work environment. Moreover, the effects of smoking can damage sensitive technological equipment and can be a safety hazard.
As required by applicable state law, the Smoking in the Workplace Policy applies to and prohibits smoking in all enclosed areas located on the Warner Bros. Studio Lot and in all California-based off-lot offices and work areas. Similar restrictions apply in our other domestic offices. Smoking is allowed in designated outside smoking areas.
For purposes of this policy, “smoking” is defined to include 1) any tobacco product including but not limited to, the inhaling, exhaling, burning or carrying of a lighted or heated tobacco or plant product, whether natural or synthetic, in any manner or in any form such as a pipe, cigar or cigarette of any kind; and 2) the use of an electronic smoking device that creates an aerosol or vapor, in any manner or in any form, such as an electronic cigarette, cigar, pipe or hookah.
Smoking is prohibited in the following outside areas:
Smoking is prohibited in all enclosed areas such as (but not limited to):
All employees, vendors and visitors must comply with this policy.
Questions or issues that arise in connection with the application or enforcement of this policy should be brought to the attention of Human Resources. The Company may take disciplinary action against those persons violating the provisions of this policy, including, but not limited to, those persons violating the “no retaliation” provisions.
There shall be no retaliation or threats of retaliation in any form or manner against those persons seeking to enforce this policy.